Refund & Cancellation

Return Policy

Our policy lasts 3 days. If 3 days have gone by since your receive date, unfortunately we can’t offer you a refund or exchange.

If we supply wrong items then to be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

As a return policy we do not accept the return of products, except in cases such as wrong, unspecified item received by customer. If customer is agilable for RETURN then need to pack original packing or GOOD Packing to avoid products damage and products should in the same condition that received it. Ones we Receive Return Parcel in same condition we will process your Refund through Original Payment Gateway.

To return your product, you should mail your product to Vadodara store to address from where it was dispatched. address as mentioned in our website.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over Rs 1000, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will be applied within a certain amount of days.

You are also eligible for 100% refund if order parcel is not RECEIVED at your delivery address in 25 workings day after shipping date.

Note: Have to intimated us via E-mail if you have not receive order parcel in 7-10 working days after dispatch date.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us info@patelmagnets.com

Cancellation (if applicable)

We usually take 24-48hrs to ship your order products through courier company. For cancellation have to inform before 24hrs since your purchase. If order parcel is not process then it’s eligible for cancel order. If order parcel is process with courier company then we are handicap to cancel order.