Here we would like to share some business policy where e-commerce company are giving free access of cash on delivery option and increasing business growth
Why we don’t support Cash on Delivery
Customer denied to pay time of delivery and order return by courier partner according terms and condition courier partner charges Rs. 120 to Rs.150. Here our company have to bear loss without any transaction. Due to this reason we don’t support Cash on Delivery
Secure & Safe Cash on delivery for customer and us
We start new Cash on Delivery option for our OLD/NEW customers to protect order and safe delivery without 100% advance payment. Customer have to pay Rs. 150/- advance to get Cash on Delivery option enable.
How Cash on Delivery Work
For Example Order ID #310XX Failed or Cancel by system not paid by online. Order Value is 550/- Inclusive Tax & Freight.
Customer want his order to send us Cash on Delivery then customer have to Pay Rs. 150/- advance to our Bank Account via UPI/Gpay/PhonePe/Paytm and send us Payment Receipt with order ID details.
We will verify payment and send Order ID #310XX with Rs. 450/- COD value to customer according.
Rs. 450/- COD Value Calculation is [Order Value 550/- Inclusive Tax & Freight + 50/- COD Charge Extra – 150/- advance pay COD enable]
Cash on Delivery will only support with Followings terms and conditions;
- Order value should be more then 500+
- Customer agree to Pay Extra Rs. 50/- Cash on Delivery Charge again Order Value
- PIN CODE should be serviceable with our courier partner
all condition should be full filled before customer agree to pay COD advance Rs. 150/-
Note: If customer failed to get delivery/denied to pay time of delivery/3 delivery attempt by courier partner return order parcel then Rs.150/- advance payment will not get refund.